2010 Internet Retailer Top 500 Guide Recognizes ATG as Top E-Commerce Platform and Personalization Provider to Leading North American e-Retailers

CAMBRIDGE, Mass. - (AllPayNews) ATG (Art Technology Group, Inc., NASDAQ: ARTG), the premier provider of cross-channel commerce solutions, today announced that more of the e-retailers included in the 2010 Internet Retailer Top 500 Guide® cited ATG as their e-commerce platform and personalization technology partner than any other solution provider.

With 43 companies declaring their e-commerce operations powered by ATG Commerce, this report is an important confirmation of ATG’s e-commerce leadership and expertise. Furthermore, following the acquisition of InstantService earlier this year, the Internet Retailer ranking shows ATG grew its leadership position in the live help market, earning distinction as one of the top providers of live chat and click to call tools.
Internet Retailer’s annual Top 500 Guide, published in May 2010, recognizes those companies with the largest annual online sales and identifies the software and services vendors whose products and technologies power each web store. In total, ATG solutions power the cross-channel commerce programs for retailers with combined total annual sales of $64.1 billion. Further, a large number of merchants included in this year’s guide acknowledged their use of live help services to provide instant access to customer service representative options on their websites. Among those e-retailers, 33 noted their use of the ATG Live Help solution. ATG’s live chat and click to call services power the sites with the highest annual combined web sales ($40.2 billion), according to Internet Retailer’s rankings.

“This year’s Internet Retailer Top 500 Guide provides valuable confirmation of ATG’s industry leadership,” said Nina McIntyre, ATG’s senior vice president and chief marketing officer. “We work with both the biggest brands in retail, as this guide acknowledges, as well as emerging companies with aggressive growth plans, both within North America and worldwide. With over half the Top 500 retail market still running “in house” developed platforms, there is a substantial opportunity as we deepen our market penetration. We are pleased to see additional industry reports such as the Top 500 Guide that recognize our position in both Commerce and live help.”

About ATG

ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands. Offering the industry’s leading commerce solution, ATG works in partnership with clients to drive sales via a personalized customer experience – unifying and optimizing interactions across the Web, contact center, mobile devices, social media, physical stores, and other key channels. Exclusively focused on online and cross-channel commerce, ATG is uniquely capable of powering the most innovative and successful commerce experiences, with results that outperform industry norms. ATG Commerce is the commerce platform and business user application solution top-rated by industry analysts for powering results-driven, personalized, and innovative e-commerce sites. ATG's platform-neutral optimization solutions for live help, lead performance, and product recommendations can be easily added to any website to quickly and measurably grow revenue, boost loyalty, and unlock profits and insight. ATG is headquartered in Cambridge, Massachusetts, with additional locations throughout North America and Europe. For more information, please visit http://www.atg.com.

© 2010 Art Technology Group, Inc. ATG and Art Technology Group are registered trademarks. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.

This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in its periodic reports and registration statements filed with the Securities and Exchange Commission at www.sec.gov.


Tucker Walsh, 617-386-1159
Matter Communications for ATG
Matt Mendolera-Schamann, 978-499-9250 x243