Frost & Sullivan Lauds SOFTPRO for Achieving Customer Satisfaction with its Pioneering Dynamic Signature Verification Solutions
NewswireToday - (www.AllPayNews.com) - Palo Alto, CA, United States, 10/17/2007 - Frost & Sullivan recognizes SOFTPRO GmbH with the 2007 Frost & Sullivan Customer Service Leadership Award for excelling in serving its customers and gaining superior customer satisfaction levels.
The company's "Fraud Prevention Solutions" portfolio made up of the SignPlus product family (branded as FraudOne in the United States) provides a holistic approach to detecting and preventing fraud in paper-based processes such as payment transactions, as well as increasing operational efficiency using signature management and verification solutions.
"SOFTPRO is currently the only company, whose products fit perfectly, even in the most complex processing environment," says Frost & Sullivan Research Analyst Neelima Sagar. "SOFTPRO's SignPlus system is recognized for its high level of security, consistency, ease-of-use, and strong level of user acceptance due to its non-invasive authentication process."
SignPlus products provide several advantages over competing products. They drastically reduce the total cost of ownership through the use of a unique and innovative centralized architecture reducing the number of silo solutions required to fight fraud and reaping a return on investment (ROI) within two years or less of its installation. SOFTPRO solutions support signature capturing and verification in hybrid environments where paper is phased out from processes step by step."
The suite successfully combats fraud by minimizing the chance of human error. It uses a unique combo-verification technique combining both the static and dynamic characteristics of a signature. Unlike other similar products, the SOFTPRO method has the advantage that it does not require the capture of dynamic references to start using the products effectively. SignPlus also authenticates a signer within seconds making it an effective tool for authentication and fraud prevention. The major product modules of the SignPlus suite for dynamic signature capturing and verification are SignDoc