SmartDebit Now Offering Live Chat Service On Website

Leading Direct Debit service provider SmartDebit has launched a brand new live chat facility on its website.

(PRWEB UK) 31 August 2012

Leading Direct Debit service provider SmartDebit has launched a brand new live chat facility on its website.

The system, which is manned by members of the customer service team at the company, allows visitors to the site to get in touch with a direct debit expert in real-time. The support operators managing the system are at hand during normal office hours to answer questions on any aspect of the service provided and to also capture the contact details of those interested in setting up a direct debit.

Users need to provide their name and email address to begin using the facility.

“The live chat system at http://www.smartdebit.co.uk provides our site visitors with yet another way to interact with our specialists,” a representative from SmartDebit explains. “Many users are in a hurry or want fast answers to their query, and so find this facility extremely useful.

“We also believe the service gives us a strong edge over our competitors and helps establish us as a company that is 100% focused on the needs of our customers.”

Those wishing to speak to a staff member at SmartDebit are able to email or phone the company directly. Alternatively they are encouraged to fill out the website’s ‘Contact Us’ form and a representative will call them back as soon as possible.

SmartDebit™ are the UK’s leading Direct Debit Bureau, specialising in payment processing services since 1998. A Bacs approved Bureau, scoring ‘Excellent’ in all five categories of the Bacs audit, and ISO 27001 compliant. Providing a complete range of services, including Outsourcing; SmartDebit-Admin cloud based portal; SmartDebit-Online payer sign up; SmartDebit-API integrated solutions and SmartDebit-Contingency.

For the original version on PRWeb visit: http://uk.prweb.com/releases/prweb2012/8/prweb9834643.htm